Gurugram (earlier know as Gurgaon) is a satellite city of Delhi located in the northwestern Indian state of Haryana and is part of the National Capital Region of India. The city has become a leading financial and industrial hub with offices for more than 250 Fortune 500 companies. The city has a population of around 1 million as per India Census 2011. It is expected that the population will grow to 4.2 million by 2031.

Unfortunately, the development of Gurugram has outpaced the growth in mobility infrastructure. It attracts traffic from Delhi and other NCR nodes on daily basis. In the absence of efficient public transport system, mainly buses, majority of population using private vehicles / taxis. The city has limited metro rail network but there was no bus service in the city.

On 2 September 2018, Gurugram launched the city bus service by flagging off 25 low-floor hi-tech buses here during phase-1 roll out of the 'Gurugaman' scheme. Gurugram Metropolitan City Bus Limited (GMCBL) is the nodal agency and will be rolling out 200 such buses in many phases across the city. The service is currently running on single route and has already become popular among riders. The average ridership is around 5,000-8,000 passengers per day.


The buses are equipped with modern features like Smart Card Ticketing System, Intelligent Transport Management System (ITMS), Automatic Bus Vehicle Location System, CCTV cameras, public address system, stop request buttons and wheelchair ramps. To promote digital interface, cashless ticketing have been introduced in the buses and a discount of INR 2 per ticket will be given to a commuter if he opts for a digital mode of payment.

GMCBL is working on the mobility plan for the city and looking to operate 500 buses in the city, including 100 electric buses. The authority will construct 450 bus stops and 5 bus depots in coming year.

Photo credits: Wikimapia, Times of India